Face Fit Testing Done Properly

Privacy Policy for Mask Mate
Effective Date: 1 May 2025

This Privacy Policy explains how Mask Mate collects, uses, and protects personal data when visitors use our website or contact us.
1. Who We Are

Mask Mate is a platform offered exclusively to Fit2Fit-accredited face fit providers under a white label model. The website is operated by the legal entity:

RPE Face Fit Solutions Ltd
Registered in England & Wales
Email: info@mask-mate.co.uk

We act as a data controller for visitors to this website and for those submitting contact enquiries.

2. What We Collect
When you visit the site or submit a form, we may collect:

  Name, email address, company, and other contact details

  The content of your enquiry

  IP address and usage data (via analytics tools or cookies)

We do not collect data from individuals receiving training or testing from our licensees.

3. How We Use Your Data
We use your information to:

  Respond to enquiries submitted via our contact form

  Manage our professional relationships with Fit2Fit providers

  Improve the performance and content of our website

We do not use your data for unsolicited marketing and do not share it with unrelated third parties.

4. Lawful Basis for Processing
We process your data based on:

  Consent – for contact form submissions

  Legitimate interests – e.g. responding to enquiries and maintaining platform operations

  Legal compliance – where applicable

5. Who We Share Data With
We may share your data with trusted service providers (e.g., hosting and email platforms), but only for the purposes listed above. All such partners must comply with data protection law.

6. Data Retention
Contact form data is generally retained for no longer than 12 months unless a business relationship is established or legal/regulatory retention applies.

7. Your Rights
You have rights under UK GDPR and applicable laws to:

  Access the data we hold about you

  Request corrections or deletion

  Object to or restrict processing

  Withdraw consent

  Lodge a complaint with the UK ICO

You can contact us at info@mask-mate.co.uk to exercise these rights.

8. Cookies & Analytics
Our website may use basic cookies or analytics tools to improve performance and understand usage. You can control cookie settings through your browser.

9. Third-Party Links
Our site may link to third-party websites (e.g., Fit2Fit). We are not responsible for their content or privacy practices.

10. Updates
We may update this Privacy Policy at any time. Significant changes will be communicated clearly on our website.

📩 Contact
For any privacy-related queries:
Email: info@mask-mate.co.uk